Success Through Teamwork


Program Features

  • Objective: Address and Resolve Differences Effectively
  • Program Length: Half-Day
  • Learning Tracks: Frontline, Leadership

Differences are a part of life. Although they provide new ideas and create new possibilities for teams, they can also lead to negative outcomes on the job. Since differences, disagreements, and conflicts are inevitable and not inherently good or bad, their value to teams depends on the way they are perceived and managed. Teams can build upon the opportunities that diversity provides to draw out each individual’s strengths and unique abilities for the greater good of the organization.

In Success Through Teamwork, participants will learn to apply the appropriate tools and techniques to address differences, resolve conflicts, and make decisions to reach team goals.

Skill-Based Program Content

  • Choosing conflict-resolution strategies
  • Resolving conflict (and building consensus) in six steps
  • Understanding and responding to the communication needs of diverse team members using two simple processes
  • Gaining team consensus—when to use it and requirements needed; alternatives to consensus
  • Selecting and implementing team decision-making techniques

Facilitator Kit

Our easy-to-use Facilitator Kit provides internal trainers and consultants with step-by-step instructions, comprehensive program content, and all the tools needed to conduct successful and highly-interactive training sessions. This kit includes the materials listed below and must be purchased to order Participant Kits:

  • Facilitator Guide
  • PowerPoint® Presentation (CD or E-Mail Attachment)
  • Online Tools (CD or E-Mail Attachment)
  • Team Decision-Making Techniques Practical Guidebook
  • Participant Kit

Participant Kit*

Each Participant Kit contains learning materials, references, and user-friendly tools that can be put to use immediately on the job, including:

*Quantity Discounts Available | Preview Package Available

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