Sharing Feedback With Style

 

Program Features

  • Objective: Providing Effective Feedback
  • Program Length: Half-Day
  • Learning Tracks: Frontline, Leadership

Effective communication is the essence of successful teamwork and improved organizational performance. It promotes clear understanding, accurate interpretation, and purposeful action. Challenges arise when individuals and team members communicate in unintended ways or misinterpret each other’s messages.

In this program, participants not only learn how to “tune in” to communication cues and develop active listening techniques, but also how to positively influence behaviors and improve situations through feedback. Following a powerful four-step Feedback Planner, they learn how to prepare what to say, plan how to say it and deliver the feedback that will help others understand the impact and consequences of their current behaviors and address areas needing improvement.

Skill-Based Program Content 

  • Improving communication through active listening techniques
  • Planning and delivering positive or constructive feedback using the Feedback Planner
  • Effectively handling feedback received from others within your organization

Facilitator Kit

Our easy-to-use Facilitator Kit provides internal trainers and consultants with step-by-step instructions, comprehensive program content, and all the tools needed to conduct successful and highly-interactive training sessions. This kit includes the materials listed below and must be purchased to order Participant Kits:

  • Facilitator Guide
  • PowerPoint® Presentation (CD or E-Mail Attachment)
  • Online Tools (CD or E-Mail Attachment)
  • Success Through Teamwork Practical Guidebook
  • Participant Kit

Participant Kit*

Each Participant Kit contains learning materials, references, and user-friendly tools that can be put to use immediately on the job, including:

Optional Version: Sharing Feedback With Style - Using DiSC To Handle Difficult Conversations

An optional version is available which incorporates InScape's DiSC® Learning Assessment into the program curriculum, enabling participants to explore behavior across four primary dimensions and provide feedback in several unique and intuitive formats.

                 
Online Preview of Participant Workbook

*Quantity Discounts Available | Preview Package Available

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