Line Of Sight—Introduction To Performance Scorecards


Program Features

  • Objective: Understanding the Organizational Impact of Performance Scorecards
  • Program Length: Half-Day
  • Learning Tracks: Leadership, Executive

Studies show that organizations that use performance measures effectively achieve superior business results. With the "right" measures, you can more easily see and treat performance problems and reinforce business outcomes for customers, employees, and other stakeholders.

This program introduces the six-phase Performance Scorecard model and describes how your managers, supervisors, and leaders can develop and deploy critical performance measures, establishing a clear "line of sight" between the strategic goals of their senior managers and the tactical goals of their workgroups to:

  • Drive the achievement of organizational goals
  • Provide targeted direction and align employee efforts
  • Sustain ongoing performance and continuous improvement
  • Guide and manage shifts in business direction
  • Realize balanced results across Key Result Areas and stakeholder groups

Skill-Based Program Content

  • Scorecards: The foundation of your Business Performance Management System
  • Defining the three components of a scorecard
    • Scorecard Summary
    • Scorecard Glossary
    • Scorecard Report
  • Reviewing the Performance Scorecard Management Cycle
  • The Performance Scorecard Deployment Process
  • Guidelines for beginning "Phase 1: Connect Your Scorecard"

Facilitator Kit

Our easy-to-use Facilitator Kit provides internal trainers and consultants with step-by-step instructions, comprehensive program content, and all the tools needed to conduct successful and highly-interactive training sessions. This kit includes the materials listed below and must be purchased to order Participant Kits:

  • Facilitator Guide
  • PowerPoint® Presentation (CD or E-Mail Attachment)
  • Online Tools (CD or E-Mail Attachment)
  • Participant Kit

Participant Kit*

Each Participant Kit contains learning materials, references, and user-friendly tools that can be put to use immediately on the job, including:

  • Participant Workbook
  • Performance Scorecards—Measuring The Right Things In The Real World (Softcover)
  • Measuring Organizational Improvement Impact Practical Guidebook

    Online Preview of Participant Workbook 

*Quantity Discounts Available | Preview Package Available

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