Business Performance Management System™


For over twenty years, Richard Chang Associates, Inc. (RCA) has been providing comprehensive training, consulting, and packaged resources to meet the strategic and tactical business needs of public- and private-sector clients around the world. Whether it is a corporate-wide implementation or a targeted learning initiative, we utilize our powerful Business Performance Management System™ to transform processes, systems, and people - enabling them to significantly impact the long-term performance of the organization.

Our practical, proven system helps your people to develop the critical business skills to manage short-term demands while building the foundation for lasting performance results. Through each phase, core capabilities are strengthened and aligned to satisfy customers, increase flexibility and productivity and manage change.

Click on individual boxes for programs and services associated with each phase.

To help you determine the training solutions that best fit your needs, click here for the VITAL™ Packaged Training Program Matrix.

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