About Richard Chang

  • CEO of Richard Chang Associates, Inc. (RCA), an international performance improvement consulting, training, and publishing firm
  • Author or co-author of more than twenty-five books on business and personal development, including his latest releases, The Passion Plan™—A Step-by-Step Guide to Discovering, Developing, and Living Your Passion, The Passion Plan™ at Work—Building a Passion-Driven Organization and Performance Scorecards™—Measuring the Right Things in the Real World
  • Past Chair of the Board for the American Society for Training and Development (ASTD)
  • Past Malcolm Baldrige National Quality Award Judge

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A Leading Authority On Personal And Organizational Excellence

Richard Chang is a sought-after speaker and consultant for organizations and associations around the world.
With his dynamic, highly-interactive and informative sessions, Richard not only motivates his audiences but provides them with a wealth of practical information, real-life examples and stories, and hands-on techniques, which can be immediately applied to their own personal and professional development.

Richard is highly respected for his performance improvement, organization development, strategic planning, measurement systems, and customer satisfaction expertise. He has worked with a wide range of domestic and international clients including Fidelity Investments, Universal Studios, Chase Manhattan Bank, Marriott, Blue Cross Blue Shield, and Nortel Networks.

Based on his significant contributions to ASTD and the profession, Richard has been recognized with the "Gordon Bliss Memorial Award" and the "Torch Award," two of the highest forms of national leadership recognition bestowed by ASTD. His professional affiliations include the American Society for Quality (ASQ), the Association for Quality and Participation (AQP), the Society for Human Resource Management (SHRM), the Organization Development Network (ODN), and the National Speakers Association (NSA).

Richard received a B.A. in psychology from UCLA, an M.A. in counseling psychology from Chapman University, and a Ph.D. in industrial/organizational psychology from United States International University.

For additional information or to book an upcoming event, contact:
Richard Chang Associates, Inc. at (800) 756-8096 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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