Creating High-Impact Training

What many people fail to realize is that training itself is a skill that must be learned. Expert trainers know the hours it takes to learn how to train effectively. Novice trainers quickly realize that training isn't an easy endeavor. Non-trainers often don't know where to begin. This guidebook looks at the entire training picture, providing the answers to: "How do I begin? Who's my audience? What's involved in producing learning tools? How do I deliver training successfully?" and much more. (Paperback)