By Nancy Stern and
Maggi Payment
For seasoned trainers, public speakers, and presenters who have learned the "do's" and "don'ts" the hard way, this entertaining and informative book will be like looking in a mirror—a reminder of those little mistakes that turned an otherwise solid training session or presentation into a pit of quicksand. For those new, or less experienced professionals, this book will be a great primer for uncovering the pitfalls they can stumble into and provide tips and techniques for avoiding them. (Paperback)
