By Peter Garber and
Mark Loper
Whoever said, "no pain, no gain," must not have been a supervisor. After all, when a supervisor makes a mistake, it is painful—for the supervisor, for the employee, and for the organization. Loaded with helpful hints and strategies for building trust and mutual respect, this entertaining book will help both the new supervisor and the seasoned professional improve their effectiveness and enhance the morale of their team members. (Paperback)
